Macros - Help Desk Software
Index:
Overview
Installation
Adding Macros
Using Macros
Removing Macros
Generate Reports
Uninstall
System Requirements
Overview:
Use Macros to automate your replies to help requests.
Installation:
After downloading Macros from our website, one of the mirrors or a shareware site, simply double click on the exe file.
You will then be guided through the installation process a screen at a time.
Adding Macros:
To add macros, simply enter the details, select a key and press add.
Using Macros:
Simply press the key combination that you selected when setting up the macro in order for the program to insert your required text into the current selected text field.
Removing Macros:
Select the macro you would like to remove from the list and press remove.
Generate Reports:
Press the "Generate" button on the main screen to create a report of your macro usage.
Uninstalling:
To uninstall the program:
Use the Add/Remove Programs option under Start->Settings->Control Panel.
Support:
Sales Support:
Sales, Feedback or Non-Technical questions should be directed to our sales department.
Sales Support: sales@info-pack.com
Technical Support:
Technical questions should be directed to our support department.
Technical Support: support@info-pack.com
Lost Registration:
Lost registration details can be retrieved using this form:
Your registration details will be emailed to you the next working day.
System Requirements:
Pentium or greater CPU
10 MB Hard Disk Space
Windows 95/98/ME/NT/2000/XP
VGA or greater display
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